Refund Policy
Last Updated: 2025-05-15
Thank you for using Test Website. This Refund Policy outlines the terms under which refunds or exchanges may be requested for purchases made through our website, including orders and credit recharges.
1. General Refund Policy
All purchases made on Test Website, including orders and credit recharges, are non-refunded unless explicitly stated otherwise in this policy or required by applicable law. We encourage you to review your order details carefully before completing a purchase.
2. Eligible Refunds
Refunds may be considered under the following circumstances:
- Non-Delivery of Service: If you paid for a service (e.g., order fulfillment or credit allocation) and it was not delivered due to an error on our part, you may request a refund.
- Technical Issues: If you encounter significant technical issues that prevent you from accessing purchased services (e.g., inability to use credits or API keys) and we cannot resolve the issue within a reasonable time.
- Duplicate Charges: If you were charged multiple times for the same order due to a payment processing error.
3. Non-Refundable Items
The following are non-refunded under any circumstances:
- Credits: Once credits are added to your account, they are non-refunded and non-transferable.
- API Keys: Payments for API key generation or usage are non-refunded.
- Invite Rewards: Any rewards earned through the invite program are non-refunded.
- Used Services: Services that have been fully or partially used (e.g., partially spent credits) are non-refunded.
4. Refund Request Process
To request a refund, please contact us within 14 days of the purchase date. Follow these steps:
- Submit a Request: Email us at support@https://colorblock-gameabc.org with your order number, email address, and a description of the issue.
- Review: We will review your request within 5 business days and notify you of the outcome.
- Processing: Approved refunds will be processed to the original payment method within 7 business days.
5. Third-Party Payment Processors
Payments are processed through third-party providers (e.g., Stripe). Refunds, if approved, will be issued to the original payment method. We are not responsible for delays or errors caused by third-party processors.
6. Consumer Protection Laws
If you are located in a jurisdiction with consumer protection laws (e.g., EU, California), you may have additional refund rights. For example:
- EU Consumers: You may have a 14-day cooling-off period for certain digital purchases, unless you have expressly consented to waive this right.
- California Residents: You may have rights under the California Consumer Privacy Act or other local laws.
To exercise these rights, contact us at support@https://colorblock-gameabc.org.
7. Changes to This Policy
We may update this Refund Policy. Changes will be posted here, and significant updates will be notified via email or site notice.
8. Contact Us
If you have questions about refunds or this policy, contact us at: